Our Functions

Functions

Local Governance Service

Town councils and HDB branch offices manage and maintain public housing estates, providing essential services and amenities to improve residents' quality of life in Singapore.
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Estate Maintenance
  • Maintain lifts, water pumps, electrical installation and carparks
  • Undertake conservancy and cleaning works
  • Provide 24-hour essential lift maintenance and rescue services
  • Landscaping and horticulture maintenance
  • Flushing of water tanks
Finance
  • Collect rent and loan instalments on behalf of HDB
  • Collect Service & Conservancy charges
Improvement/Cyclical Works
  • Undertake repairs and re-decorations(R & R), re-roofing and estate improvement works
  • Replace water and booster pump sets
  • Upgrading of facilities at common areas
Others
  • Issue Temporary Occupation Licence (TOL) for use of common areas, and permits for use of void decks and other facilities
  • Control obstruction at shop fronts and passageways
  • Enforcement on illegal parking
Housing Process
  • Manage matters of lease, tenancy and flat ownership/ subletting/ change of occupants
  • Collect Service & Conservancy charges on behalf of the Town Council, loan installments, rents and HDB parking fines
  • Issue renovation permits
  • Undertake internal repairs of properties
  • Administer purchase of recess area
Carpark Management
  • Manage carparks, pay-parking, HDB markets and hawker centres Administer public housing policies, rules and regulations
  • Sell season parking tickets, coupons, and carry out enforcement on carpark offences
Public Environment and Shops
  • Maintain and repair CATV system
  • Process applications for telephone lines in markets/ hawker centres and electrical appliances in general
  • Administer purchase of recess area
Website www.hdb.gov.sg
Phone Number 1800 225 5432
Email SOP@mailbox.hdb.gov.sg