Town councils and HDB branch offices manage and maintain public housing estates, providing essential services and amenities to improve residents' quality of life in Singapore.
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Estate Maintenance
Maintain lifts, water pumps, electrical installation and carparks
Undertake conservancy and cleaning works
Provide 24-hour essential lift maintenance and rescue services
Landscaping and horticulture maintenance
Flushing of water tanks
Finance
Collect rent and loan instalments on behalf of HDB
Collect Service & Conservancy charges
Improvement/Cyclical Works
Undertake repairs and re-decorations(R & R), re-roofing and estate improvement works
Replace water and booster pump sets
Upgrading of facilities at common areas
Others
Issue Temporary Occupation Licence (TOL) for use of common areas, and permits for use of void decks and other facilities
Control obstruction at shop fronts and passageways
Enforcement on illegal parking
Housing Process
Manage matters of lease, tenancy and flat ownership/ subletting/ change of occupants
Collect Service & Conservancy charges on behalf of the Town Council, loan installments, rents and HDB parking fines
Issue renovation permits
Undertake internal repairs of properties
Administer purchase of recess area
Carpark Management
Manage carparks, pay-parking, HDB markets and hawker centres Administer public housing policies, rules and regulations
Sell season parking tickets, coupons, and carry out enforcement on carpark offences
Public Environment and Shops
Maintain and repair CATV system
Process applications for telephone lines in markets/ hawker centres and electrical appliances in general